Refund Policy
All our web hosting plans carry a 30 day money back guarantee.  If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees.

Setup fees are refundable for the following reasons only:
(1) the account order is cancelled prior to activation; or
(2) the domain name was not available at the InterNIC.

For all new Web hosting contracts, the full contract amount less any setup fees will be refunded if Epaysystems.net is notified within the first 30 days following activation.  No refund is available after the 30th day.

All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable.   Phone requests will not constitute acceptance of any cancellation.

Refund Policy on Renewals
All Renewals of Web hosting contracts will be refunded if Epaysystems.net is notified within the first 10 days following renewal date.  No refunds will be granted for notifications received after this date.

Note: If you pay by credit card, we will automatically charge the card on file.

It is important to contact renewal billing at least 5 to 10 days before the renewal date to request non-renewal, cancellation, make any contract length changes and upgrades/downgrades etc... This will avoid double work for the renewal billing department and less confusion for you in the future.

Note: If you know in advance that you do not want to renew, you can e-mail accounting@Epaysystems.net anytime and the cancellation department can queue the account for deletion on the renewal date.

Refund Policy for Domain Registrations

For Domain registrations, no refund is given on any length contracts.  Amounts paid are fully earned through the end of the term.